Bridge Intugo No matter how small your need, Your Call Center More About Us will always provide big service through Intugo.

Improve Your Experience


Contact Centers services from Intugo help your company not only to set up, but to replicate your business culture in a successful operation in Mexico.

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Small Operations

Intugo’s CoWorking Model, allows small companies to quickly start, even with a team of ONE.

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Mid Size Operations

We help your company not only to set it up, but to make it grow without sacrifice.

We are what you need


Improve core functions and increase performance

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Capable

We connect you with the best top rated bilingual talent in Mexico.

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Captive

Combining the cost savings and efficiency of outsourcing with the power to manage and control your operation as you see fit.

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Scalable

Start with up to one team member and have the flexibility to increase your operation when you need it.

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Reliable

Back-up your Nearshore Call Center with Intugo’s complementary IT and BPO services.

What separates Intugo from the rest


Intugo’s unique business model makes it easy for companies of any size to establish their own nearshore call center operation in Mexico.

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Specialized

We strive to be on the cutting edge of global technology, always improving our expertise as individuals, colleagues, and as a company. Our experience helps our customers remain productive by enabling them to focus on their core business.

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Competitive

Our efficient processes keep costs down while our global focus ensures our prices remain competitive. This allows us to offer the best practices and services available, at rates that are beneficial to our clients, our employees, and ourselves.

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Empathetic towards clients

We offer personalized services to our clients, fully understanding their unique needs and processes. We ascribe great value to each customer, maintaining steady communication and constantly discovering intelligent ways to help them grow.

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Reliable and Transparent

Trust is the foundation of our relationships with all colleagues and clients. We earn trust by working as a team to deliver efficient and effective services with honest communication. We strive to meet and exceed expectations so our clients can have the peace of mind to truly focus on their core business.

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Exceptional Service

We work together to fully understand our clients and their business, with efficiency and steady communication as our main priority. We approach all tasks with great effort and enthusiasm, constantly seeking feedback to measure our quality of service.

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Our team helps you get the best of:
  • Your brand / Your team
  • Payroll and benefits administration
  • Your team in your own space
  • Recruiting for bigger teams
  • HR Activities
  • Your clients need the right infrastructure
  • The right market, the right facility
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Here are examples of current clients operations:
  • Customer care operation for large US consumer brands.
  • Network operations support for North America locations.
  • B2B account management support.
  • Tech support for internal corporate departments.
  • Accounts receivable and collections for North American consumer accounts.
  • Bilingual inbound lead nurturing, lead generation and consumer sales.

The Intugo Business Model

Quick Facts About Intugo


850

Employees

50

Satisfied Clients

13

Years in Business

30

Different Call Center profiles hired by Intugo

Our Updates


Testimonials


“I’m so lucky to have such a great team to partner with – cheers!”

Heather J.

Vice President, Account Operations

“As a mid-size business we never thought about exploring outsourcing options until we came across Intugo’s model, our Leadership Team felt comfortable we wouldn’t loose control of our processes, culture, and agility to make operational decisions. Intugo’s team led us through the process of creating a Shared Services team and we were up and running in 30 days.”

Neil Chamness

VP, Corporate Operations

Increase productivity, lower costs and improve efficiencies


Get a dedicated professional team suited to your needs

Contact us:

With the power and control
to manage and establish
your own operation
in Mexico

Your Team

Supported by specialized back office services, the right telecommunication infrastructure and world class facilities.