Improve Your Experience
Contact Centers services from Intugo help your company not only to set up, but to replicate your business culture in a successful operation in Mexico.
Intugo’s CoWorking Model, allows small companies to quickly start, even with a team of ONE.
Mid Size Operations
We help your company not only to set it up, but to make it grow without sacrifice.
We are what you need
Improve core functions and increase performance
We connect you with the best top rated bilingual talent in Mexico.
Combining the cost savings and efficiency of outsourcing with the power to manage and control your operation as you see fit.
Start with up to one team member and have the flexibility to increase your operation when you need it.
Back-up your Nearshore Call Center with Intugo’s complementary IT and BPO services.
What separates Intugo from the rest
Intugo’s unique business model makes it easy for companies of any size to establish their own nearshore call center operation in Mexico.
We strive to be on the cutting edge of global technology, always improving our expertise as individuals, colleagues, and as a company. Our experience helps our customers remain productive by enabling them to focus on their core business.
Our efficient processes keep costs down while our global focus ensures our prices remain competitive. This allows us to offer the best practices and services available, at rates that are beneficial to our clients, our employees, and ourselves.
Empathetic towards clients
We offer personalized services to our clients, fully understanding their unique needs and processes. We ascribe great value to each customer, maintaining steady communication and constantly discovering intelligent ways to help them grow.
Reliable and Transparent
Trust is the foundation of our relationships with all colleagues and clients. We earn trust by working as a team to deliver efficient and effective services with honest communication. We strive to meet and exceed expectations so our clients can have the peace of mind to truly focus on their core business.
We work together to fully understand our clients and their business, with efficiency and steady communication as our main priority. We approach all tasks with great effort and enthusiasm, constantly seeking feedback to measure our quality of service.
Our team helps you get the best of:
- Your brand / Your team
- Payroll and benefits administration
- Your team in your own space
- Recruiting for bigger teams
- HR Activities
- Your clients need the right infrastructure
- The right market, the right facility
Here are examples of current clients operations:
- Customer care operation for large US consumer brands.
- Network operations support for North America locations.
- B2B account management support.
- Tech support for internal corporate departments.
- Accounts receivable and collections for North American consumer accounts.
- Bilingual inbound lead nurturing, lead generation and consumer sales.
The Intugo Business Model
Quick Facts About Intugo
Years in Business
Different Call Center profiles hired by Intugo
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“I’m so lucky to have such a great team to partner with – cheers!”
“As a mid-size business we never thought about exploring outsourcing options until we came across Intugo’s model, our Leadership Team felt comfortable we wouldn’t loose control of our processes, culture, and agility to make operational decisions. Intugo’s team led us through the process of creating a Shared Services team and we were up and running in 30 days.”
Increase productivity, lower costs and improve efficiencies
Get a dedicated professional team suited to your needs
Supported by specialized back office services, the right telecommunication infrastructure and world class facilities.