We are Intugo
Engaged to protect your unique culture management approach and your intelectual property
Our Unique Business Model makes it easy for companies of any size to establish their own Nearshore Call Center Operation in Mexico. With Intugo you have the option of establishing a small or mid-sized operation with a dedicated office that is built to suit your accurate needs for as many employees as you need.
Your Call Center Team is recruited by us with your exact specifications with you making the hiring decision, just as you would with your in-house operation. Intugo’s locations operate in the same time zones as the US, facilitating communication processes.
Why Intugo's business model is the ideal solution for my Call Center Operation?
THREE THINGS WE DO BEST
Establish your own nearshore BPO (Business Process Outsourcing) or back office support operation in Mexico. From data entry for healthcare to provisioning of mobile telephones to support complex telecom systems, our model allows you to tap on the right talent, which combined with your control and our bundle of services, makes the perfect combination.
Intugo has all kinds of professionals available to support your operations. Whether it is tier one tech support, or remote customer support functions, you can build a team of a few employees working in our shared environment, or have your own dedicated office for as many people as you need. Your call center operations supported by Intugo are customer service, collections, account management, tech support, inbound sales, lead generation and much more.
Mexico is already the de-facto place to locate an IT outsourcing hub in Latin America. Intugo has operations in Guadalajara, Jalisco, known as the Silicon Valley of Mexico. Your IT operation is responsible for performance management, infrastructure availability, security, capacity, among others.
With over 10 years of experience,
we are a professional team highly qualified to fit your needs and exceed your expectations.
First class infrastructure,
with more than 20,000m² built around Mexico, we offer the best facilities and the highest technology to achieve success in your operation.
Quality and Efficiency
We are experts at nearshoring Call Centers,
by hiring +1,500 employees with more than 30 different profiles for Call Centers, build your team of professionals with the top best bilingual talent in Mexico.
Intugo took us to the talent market in Mexico and helped us understand what we were going to be able to do. Working together helped us grow from our initial plan of 8 people, to over 90. We grew back home, we grew with Intugo
Quote from an existing client
“I’m so lucky to have such a great team to partner with – cheers!”
“As a mid-size business we never thought about exploring outsourcing options until we came across Intugo’s model, our Leadership Team felt comfortable we wouldn’t loose control of our processes, culture, and agility to make operational decisions. Intugo’s team led us through the process of creating a Shared Services team and we were up and running in 30 days.”