Improve Your Experience
Contact Centers services from Intugo help your company not only to set up, but to replicate your business culture in a successful operation in Mexico.
Small Operations
Intugo’s CoWorking Model, allows small companies to quickly start, even with a team of ONE.
Mid Size Operations
We help your company not only to set it up, but to make it grow without sacrifice.
We are what you need
Improve core functions and increase performance
Capable
We connect you with the best top rated bilingual talent in Mexico.
Captive
Combining the cost savings and efficiency of outsourcing with the power to manage and control your operation as you see fit.
Scalable
Start with up to one team member and have the flexibility to increase your operation when you need it.
Reliable
Back-up your Nearshore Call Center with Intugo’s complementary IT and BPO services.
What separates Intugo from the rest
Intugo’s unique business model makes it easy for companies of any size to establish their own nearshore call center operation in Mexico.
Specialized
We strive to be on the cutting edge of global technology, always improving our expertise as individuals, colleagues, and as a company. Our experience helps our customers remain productive by enabling them to focus on their core business.
Competitive
Our efficient processes keep costs down while our global focus ensures our prices remain competitive. This allows us to offer the best practices and services available, at rates that are beneficial to our clients, our employees, and ourselves.
Empathetic towards clients
We offer personalized services to our clients, fully understanding their unique needs and processes. We ascribe great value to each customer, maintaining steady communication and constantly discovering intelligent ways to help them grow.
Reliable and Transparent
Trust is the foundation of our relationships with all colleagues and clients. We earn trust by working as a team to deliver efficient and effective services with honest communication. We strive to meet and exceed expectations so our clients can have the peace of mind to truly focus on their core business.
Exceptional Service
We work together to fully understand our clients and their business, with efficiency and steady communication as our main priority. We approach all tasks with great effort and enthusiasm, constantly seeking feedback to measure our quality of service.
Our team helps you get the best of:
- Your brand / Your team
- Payroll and benefits administration
- Your team in your own space
- Recruiting for bigger teams
- HR Activities
- Your clients need the right infrastructure
- The right market, the right facility
Here are examples of current clients operations:
- Customer care operation for large US consumer brands.
- Network operations support for North America locations.
- B2B account management support.
- Tech support for internal corporate departments.
- Accounts receivable and collections for North American consumer accounts.
- Bilingual inbound lead nurturing, lead generation and consumer sales.
The Intugo Business Model
Quick Facts About Intugo
850
Employees
50
Satisfied Clients
13
Years in Business
30
Different Call Center profiles hired by Intugo
Our Updates
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How to improve your Call Center Operation’s performance?
Discover how to increase the performance of your call center operation with the most effective and easy-to-implement professional advice. In this blog we will show…
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What to Know Before Launching an Operation in Mexico
Are you looking for a place where you can nearshore and set up your operation, without sacrifice? Mexico is a great alternative for growing your…
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The Business Challenge behind COVID-19
In pandemic times, some companies have faced unexpected challenges and significant changes in managing the new reality. Many of them have been following new trends…
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Testimonials
“I’m so lucky to have such a great team to partner with – cheers!”
“As a mid-size business we never thought about exploring outsourcing options until we came across Intugo’s model, our Leadership Team felt comfortable we wouldn’t loose control of our processes, culture, and agility to make operational decisions. Intugo’s team led us through the process of creating a Shared Services team and we were up and running in 30 days.”
Increase productivity, lower costs and improve efficiencies
Get a dedicated professional team suited to your needs
Contact us:
Your Team
Supported by specialized back office services, the right telecommunication infrastructure and world class facilities.
